Introduction

The Department is situated on the ground floor of the new building at the back of the hospital. There is a Pay and Display car park nearby within the hospital grounds.

It consists of four consultation rooms and one treatment room, plus a waiting area. Also housed within the department are the Chiropody Clinic and Speech Therapy areas.

The clinics which take place in the department consist of Ophthalmology and Bowel Cancer Screening.

Our Staff

Consultants

• Ms. Helena Cilliers
  

• Mr. Graeme Mackintosh
  

Nursing Staff

The nursing staff are led by a Sister wearing a dark blue uniformand a staff nurse who wears blue and white stripe dresses or blue and white stripe tunics and navy trousers. The nursing staff will answer any questions or queries about your visit.

Often student nurses are present in clinics who are visiting as part of their training. They wear light blue dresses or tunics with navy trousers.

There is also a receptionist / clerical assistant who works part-time and wears a blue blouse and black trousers.

There may also be Junior Doctors, Senior House Officer grade doctors and Medical Students within the department who will be wearing name badges.

What to Expect

On arrival in the department patients are asked to report to the receptionist who checks that personal details are correct, eg. name, address and telephone number. The patient is then seen by a member of the nursing staff before seeing a doctor.

Every effort is taken to ensure waiting time is kept to a minimum but occasionally delays do occur, in which case patients will be kept informed. Patients are seen according to their appointment time but it is important to note that there may often be more than one clinic running at any one time.

The department is open between the hours of 09.00 am - 5.00pm, Monday to Friday excluding bank holidays.

There are both male and female toilets within the department as well as a toilet for the disabled.

Refreshments may be obtained via vending machines situated in the hospital restaurant and drinks are available in the outpatient department.